We strengthen the ability of companies to support faster and better their platform users.

Reliable partner

e-Corian's worldwide

of monthly support hours delivered

end-user avg CSAT

We’ve mastered the science behind support engineering, helping you to move the business to the next level.

What next level means to you?

Structure a relentless support operation to backup growth
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Scale efficiently without dropping plates
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Reduce overall operation costs
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Tackle specific support challenges
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Implement a global follow-the-sun structure
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Nearshore

Structure a relentless support operation to backup growth

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Nearshore

Structure a relentless support operation to backup growth

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex. Lorem ipsum dolor.

Nearshore

Structure a relentless support operation to backup growth

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex. Lorem ipsum dolor.

We overcome the nearshore quality myth

Being in the nearshore industry for a long time and having the privilege to work with top global companies helped us to solve the equation of remote service quality. (separar essa section para ser azul)

We shipped-in the quality bar from the regions where our customers operate.

We understand and mitigate the risks our customers take when choosing nearshore partners.

We know that deploying world-class teams is the new normal.

Top Companies Growing along

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Wayne Tombo

VP of Support, Atlassian

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Gunnar Gunnarson

PO, Tempo

We are a great place to

Resources

BoFu

Our strategic approach on supportOps is wider than solve tickets.

Download

MoFu

Our strategic approach on supportOps is wider than solve tickets.

Read

ToFu

Our strategic approach on supportOps is wider than solve tickets.

Download

We’re here to help you succeed in support practices

 If you need any assistance or have an interest to fully understand the model, get in touch with us!