Platinum Services Packages

Are Atlassian tools critical for your business?

Keep your team focused on working on what matters most while we support and manage your Atlassian tools. Ensure your Atlassian environment will be available, updated and properly configured according to best practices through a Platinum Solution Partner.

We offer three service packages to provide you with the right solution at the right time based on your needs.

Services Scope

Recurring Services

Understand the different services that e-Core provides to help you in your Atlassian journey.

Optional Services

We provide the necessary support to host your solutions, deploy new business requirements and keep your environment updated.

Channels and Reports

Do you need any help?  Understand how our support channels work and what reports are available during the process.


Choose the coverage that better fits your Atlassian environment needs.

Severity Levels

Understand how our support time to response works according to the severity level of your requests.

Learn how e-Core helped AGCO speed up its software development with Atlassian tools.

Our cases