Serve your enterprise at scale
Modern IT Teams need modern tools.
Meet the products that will transform your service desk.
Get a fully featured service desk with self-service, automation, SLAs, CSAT reporting, and everything your IT teams need for service request, incident, problem, and change management out-of-the-box.
Not many tools, one tool. Jira Software is built for every member of your software team to plan, track, and release great software.
Centralize post-incident reviews and other documentation in Confluence, with links to Jira Service Desk tickets for clear traceability.
Hipchat lets you trigger alerts in your team room whenever a blocker bug or service interruption requires immediate action. Track incident escalation from your desktop, mobile and wearable devices.
The simple truth is that downtime happens. Statuspage lets IT teams report on the status of all IT services and provides internal stakeholders with the information they need directly via SMS and email.
“Even in a large corporation, IT can provide a personal level of service to each and every employee. Jira coupled with Jira Service Desk is a platform with which this vision can be achieved.”
Rick Wacey, IT leads
Platinum Enterprise Partner of choice for companies looking to maximize the benefits of Atlassian tools. We help define and implement ITSM processes following best practices. Local (NY/FL) and remote consultants for training,