Atlassian Open Forum: Transform Your Service Desk with ITSM

Join us at Executive Conference Center in NYC on May 16th 2018!

Learn how organizations are using Atlassian tools for ITSM

Bridge the gap between Support and Development teams to improve communication, response times, and overall customer satisfaction using a DevOps approach to IT Service Management (ITSM) with JIRA Service Desk and complementary Atlassian tools. Join us at the Atlassian Open Forum to understand how you can proactively manage incidents, problems, changes and requests with the Atlassian approach to ITSM.

Did you know JIRA Service Desk is ITIL Certified?

Discover the benefits of using JIRA Service Desk to centralize your processes, promote self-service, and deflect tickets following ITIL standards.

Third-party Add-ons for Optimal Performance

The Atlassian Marketplace Apps allow for expansion of your ITIL practices to improve visibility, team collaboration and service management to provide an enhanced customer experience.

Event Agenda

Coffe and Networking

8:00am

Coffe and Networking

8:00am

Coffe and Networking

8:00am

Coffe and Networking

8:00am

Jira Service Desk has been a game-changer for us. We are changing the way we work, our behaviors, and we’ve managed to do it in three months, which is unbelieavable

Djamal Mirza, build and release analyst at The Telegraph