International financial company consolidate practices and standards among its distributed teams

Client:
Multi-billion dollar international financial company

Products:
Jira, Confluence, Crowd

Challenges:
Separate instances of JIRA being used across European and North American operations teams and their subsidiaries. Documentation process was disconnected and disorganized.

What was done: 
• Implementing Confluence for documentation management.
• Consolidating 4 Jira instances into a single centralized one.

Benefits:
• Improved visibility on the entire projects, increasing collaboration.
• Documentation is more organized with Confluence and the direct connection with the
JIRA tickets made the tracking process better.
• An environment with a better performance was delivered and the projects and issues
remained consistent after the consolidation.

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