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Technology solutions to make your job easier

We’re a leading global Atlassian consulting services and application outsourcing company. We deliver innovative IT solutions with unmatched value and outstanding customer experience.

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ITSM and ITIL: What Software Company CIOs Need to Know

ITIL and ITSM are similar terms that are often used in related contexts. Each term is used to describe the strategic implementation of technology solutions within a business. However, the two are not interchangeable – they each represent a different aspect of service...

ITSM Definition: What is IT Service Management?

Information Technology Service Management (ITSM) refers to all the activities, from policies to processes to procedures, which include strategic design and technology implementation to help a business meet organizational goals. By following ITIL best practices, the...