Support Engineer

Development and Engineering @ Porto Alegre, Brazil

 

e-Core is one of the best places to work in Brazil (IT & Telecom) since 2008 according to GPTW's annual report and we are proud of our strong global team of smart and talented individuals committed to delivering high-quality work. Based in Porto Alegre and with offices in São Paulo (BR), Florida (US) and New York (US) we are the main Atlassian Platinum Partner in Brazil and currently expanding to the US Atlassian market.

When Atlassian Customers such as NASALinkedIn and Facebook need a solution, you, as a Support Analyst, will be responsible for providing the technical solution aiming for the greatest customer satisfaction. Investigative spirit, logic and technical capabilities are essential tools for success.
 
As Support Engineer you're good at:

  • Team work
  • Handling customer issues
  • Helping People
  • Analysing and Solving problems (tough ones)
  • Sharing knowledge
  • Written and spoken English (advanced level)
 
As a Support Engineer you know:
  • Computer Networks
  • Databases
  • Application Servers
  • Linux (extra points for knowing the name of the penguin)
  • LDAP
  • SSL
  • Agile Methods


Get to know our work environment in a 4 minute video.
 
Location:Porto Alegre - RS - Brazil

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