Atlassian Open Forum:
Transform Your Service Desk with ITSM

Join us at Executive Conference Center in NYC on May 16th 2018! Register Today

Learn how organizations are using Atlassian tools for ITSM

Bridge the gap between Support and Development teams to improve communication, response times, and overall customer satisfaction using a DevOps approach to IT Service Management (ITSM) with JIRA Service Desk and complementary Atlassian tools. Join us at the Atlassian Open Forum to understand how you can proactively manage incidents, problems, changes and requests with the Atlassian approach to ITSM.

Did you know JIRA Service Desk is ITIL Certified?

Discover the benefits of using JIRA Service Desk to centralize your processes, promote self-service, and deflect tickets following ITIL standards.

Third-party Add-ons for Optimal Performance

The Atlassian Marketplace Apps allow for expansion of your ITIL practices to improve visibility, team collaboration and service management to provide an enhanced customer experience.

Event agenda

Coffee and Networking
8:00am

Introduction
8:30am

What's New with Atlassian?
8:40am

The Atlassian Approach to IT Service Management following ITIL practices
9:00am

Customer Case Study with JIRA Service Desk
9:30am

Expanding ITSM with an Atlassian Platinum Enterprise Solution Partner
9:50am

Conclusion
10:15am

Giveaways
10:25am

Open Forum
10:30am

Jira Service Desk has been a game-changer for us. We are changing the way we work, our behaviors, and we’ve managed to do it in three months, which is unbelievable

--Djamal Mirza, build and release analyst at The Telegraph.

About e-Core

Platinum Enterprise Partner of choice for companies looking to maximize the benefits of Atlassian tools. We help define and implement ITSM processes following best practices. Local (NY/FL) and remote consultants for training, support, administration, migrations, upgrades, customizations and integrations for Atlassian Cloud, Server and Data Center.

Register Now

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Event Location

Executive Conference Center
8th Floor
1601 Broadway
New York, NY 10019 (See Map)

Contact e-Core

50 Main St, Suite 1000
White Plains, NY 10606
United States
+1 (914) 682-2009