Learn how organizations are using Atlassian tools for ITSM
Bridge the gap between Support and Development teams to improve communication, response times, and overall customer satisfaction using a DevOps approach to IT Service Management (ITSM) with JIRA Service Desk and complementary Atlassian tools. Join us at the Atlassian Open Forum to understand how you can proactively manage incidents, problems, changes and requests with the Atlassian approach to ITSM.
Did you know JIRA Service Desk is ITIL Certified?
Discover the benefits of using JIRA Service Desk to centralize your processes, promote self-service, and deflect tickets following ITIL standards.
Third-party Add-ons for Optimal Performance
The Atlassian Marketplace Apps allow for expansion of your ITIL practices to improve visibility, team collaboration and service management to provide an enhanced customer experience.
Coffee and Networking
What's New with Atlassian?
The Atlassian Approach to IT Service Management following ITIL practices
Customer Case Study with JIRA Service Desk
Expanding ITSM with an Atlassian Platinum Enterprise Solution Partner
--Djamal Mirza, build and release analyst at The Telegraph.
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